At Joy Enjoy Holidays LLP, your privacy matters to us. We are committed to safeguarding your personal information and ensuring complete transparency about how we collect, use, and protect your data.
This privacy policy explains how we handle your information when you visit our website, use our services, or engage with us. By using our website or services, you agree to the practices described here.
1. Collection of Personal Information
We collect personal details only when necessary and with your full knowledge and consent. This information helps us serve you better and deliver a seamless travel experience.
You may provide your information in the following situations:
- When booking a holiday package or tickets through our website, email, call, or in person.
- When registering or signing up for newsletters, contests, or promotional offers.
- When filling out feedback forms, surveys, or enquiry requests.
What we may collect:
- ‘Full Name, Contact Number, Email Address, Postal Address
- Government ID (for bookings, if required)
- Travel preferences, emergency contacts, and payment details (secured)
2. How We Use Your Personal Information
Your information is used only for:
- Booking holidays, processing payments, and confirming reservations.
- Sending booking confirmations, itineraries, and customer service updates.
- Informing you about offers, new destinations, or upcoming deals.
- Improving our services through feedback, audits, and user research.
Note: We may store or process your information on servers located outside India if necessary to complete bookings with international service providers. You will always be informed during the process
3. Use of Non-Personal Information
We may also collect non-identifiable data such as:
- Device type, browser, IP address, location, language preferences
- Website activity patterns for analytics and service improvements
This information helps us tailor the user experience and improve website functionality
4. Use of Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Keep you logged in securely
- Save your travel preferences
- Understand how users interact with our website
Cookies do not store sensitive information like passwords or payment details. You can manage or delete cookies anytime through your browser settings.
5. Sharing of Information
We do not sell or rent your personal information.
We may share your data only with:
- Airlines, hotels, transport operators, or third parties required to process your bookings
- Payment gateways and customer support service providers
- Legal or regulatory authorities if required by law
All partners are contractually obligated to protect your data and use it only for agreed-upon services.
6. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. Please read their privacy policies before sharing any information.
7. Security of Your Information
We use industry-standard security protocols and encryption to protect your data. Our website and systems are regularly updated to prevent unauthorized access or misuse.
8. Updates to This Policy
Joy Enjoy Holidays LLP may revise this Privacy Policy from time to time. All changes will be posted on this page. We will also notify you through email if the updates are significant.
We recommend reviewing this page periodically to stay informed.
9. Contact Us
Have questions or concerns?
- 📧 Email: mail@joyenjoyholidaysllp.com
- 📞 Phone: +91 70456 69643
- 🕒 We’re available Monday to Saturday, 10 AM to 6 PM IST
Your trust matters. Thank you for choosing Joy Enjoy Holidays LLP as your travel partner.